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Digital Video Download Frequently Asked Questions

What is a Digital Video Download?

A Digital Video Download is a video that is downloaded directly to your computer, rather than getting a physical DVD. The Digital Video Download can be viewed on a computer, or it can be viewed on a mobile device (like an iPad or an iPod).

Digital Video Downloads have chapters just like a DVD and they include the exact same video content as the DVD. Please note that Windows Media Player will not show the DVD chapters. Please see other video player options below.

Digital Video Downloads have no shipping charge, so they are ideal for international customers.

Download time will vary greatly depending on the length of the program and the speed of your internet connection.


How do I order a Digital Video Download?

If a Digital Video Download is available for an instructional product, you will see this icon: download icon

On the product information page, you must select the format of the item you wish to purchase. To purchase a Digital Video Download, select "Download" from the box just above the "Add to Cart" button:

How to Order a Download


How long will it take to download my Digital Video Download?

The download time will vary based on the size of the Digital Video Download, the speed of your internet connection and your internet service provider. For most products and for most internet connections, the download will take between 20 minutes and three hours. However, for longer videos or for customers with slower internet connections, it may take longer. (For very slow internet connections, sometimes 12 hours or more.)

Also, please note that some internet service providers with "throttle" your bandwidth speed during large file downloads. This means that they will slow down your internet connection when you download a large file. If your download starts out fast, and then slows down to a crawl, your internet service provider may be throttling your connection. In these cases, we recommend trying to download the video through another connection -- work, school, library, coffee shop, etc.


How do I download a Digital Video Download in Internet Explorer 9 or Internet Explorer 10?

Loading Video...
  1. Log in at www.ChampionshipProductions.com
  2. On the "My Account" page, scroll down to the "My Downloads" section.
  3. Click on your Digital Video Download.
  4. You will be taken to the download page, and you will be asked to Save your download. (If you don't see a yellow bar at the bottom of the page, see the section below "I don't get a "pop-up" asking me to save my download?)
  5. Click "Save."
  6. When the download is complete, click "View Downloads". (Please note: it may take a while for your download to complete.)
  7. On the "View Downloads" page, find your Digital Video Download. (It should be at the top of the page.)
  8. Click on "Downloads" under the "Location" column. (Please note: depending on your browser setup, your location may be different.)
  9. You will be taken to your download location on your computer. Click on the Digital Video Download (it should be at the top of the screen) and "Drag" the video to your "Videos" folder. (You may save your Digital Video Download anywhere you wish on your computer, but the "Videos" folder is an ideal location.)
  10. Your video is now saved on your computer. Go to your "Videos" folder and double-click on the video anytime you wish to watch it.

The screen in that video doesn't look like my Internet Explorer!
To find your version of Internet Explorer:
Press the "ALT" and "H" keys simultaneously and select "About Internet Explorer."
If your version is below Internet Explorer Version 9, please update to Internet Explorer 9 or update to the latest version of Internet Explorer.

How do I download a Digital Video Download in Firefox?

  1. Log in at www.ChampionshipProductions.com
  2. On the "My Account" page, scroll down to the "My Downloads" section.
  3. Click on your Digital Video Download.
  4. You will be taken to the download page, and you will be asked to Save your download. (If you don't see a window pop up in the page, see the section below "I don't get a "pop-up" asking me to save my download?)
  5. Click "Save File."
  6. When the download is complete, click the "Downloads Button" in the upper-right of the screen. (Please note: it may take a while for your download to complete.)
  7. Click on the "folder" icon next to your Digital Video Download.
  8. On the "Downloads" page, find your Digital Video Download. (It should be at the top of the page.)
  9. Click on the Digital Video Download and "Drag" the video to your "Videos" folder. (You may save your Digital Video Download anywhere you wish on your computer, but the "Videos" folder is an ideal location.)
  10. Your video is now saved on your computer. Go to your "Videos" folder and double-click on the video anytime you wish to watch it.


How do I download a Digital Video Download in Chrome?

  1. Log in at www.ChampionshipProductions.com
  2. On the "My Account" page, scroll down to the "My Downloads" section.
  3. Click on your Digital Video Download.
  4. You will be taken to the download page, and your video will begin downloading and will appear in the "bar" at the very bottom of the page.
  5. When the download is complete, click the "down arrow" next to your video at the bottom of the page. (Please note: it may take a while for your download to complete.)
  6. Click "Show in folder."
  7. On the "Downloads" page, find your Digital Video Download. (It should be at the top of the page.)
  8. Click on the Digital Video Download and "Drag" the video to your "Videos" folder. (You may save your Digital Video Download anywhere you wish on your computer, but the "Videos" folder is an ideal location.)
  9. Your video is now saved on your computer. Go to your "Videos" folder and double-click on the video anytime you wish to watch it.



How do I download a Digital Video Download in Safari for Mac OS X?

  1. Log in at www.ChampionshipProductions.com
  2. On the "My Account" page, scroll down to the "My Downloads" section.
  3. Click on your Digital Video Download.
  4. The file should automatically begin downloading to your system.
  5. When the download is complete, it will automatically open, and you can begin playing it. NOTE: Even though the file has been opened can be played, it is NOT permanently saved on your system yet.
  1. To permanently move the file to your system's Movies library, return to Safari. Click on the "Window" menu, and choose "Downloads."
  2. Find your Digital Video Download in the Downloads list, and click on the magnifying glass at the right.
  3. You will be taken to the download location in the Finder on your computer. Click on the "File" menu, and choose "New Finder Window".
  4. In the new window, open the "Movies" folder. In the original window, click on the Digital Video Download, and drag it to the "Movies" folder in the new window. (You may save your Digital Video Download anywhere you wish on your computer, but the "Movies" folder is an ideal location.)
  5. Your video is now saved on your computer. Go to your "Movies" folder and double-click on the video anytime you wish to watch it.


I don't get a "pop-up" asking me to save my download?

Your browser is set up to automatically save your downloads.

Here's how to find your Digital Video Downloads:

Internet Explorer 9 or Internet Explorer 10:
Click on the "Gear" icon in the upper-right corner of the window.
Select "View Downloads."
An alternate method is to hold down the Control key and type the letter "J".
On the "View Downloads" screen, you will see all of your downloads. Your most recent downloads will be at the top.

Firefox:
Click on the "Downloads button" - a down arrow next to the Home button in the upper-right corner of the window.
An alternate method is to hold down the Control key and type the letter "J".
On the "Downloads" screen, you will see all of your downloads. Your most recent downloads will be at the top.

Chrome:
Click on the Chrome menu button in the upper-right of the screen. (It looks like three horizontal lines.)
Select "Downloads" from the menu.
An alternate method is to hold down the Control key and type the letter "J".
On the "Downloads" screen, you will see all of your downloads. Your most recent downloads will be at the top.


Can I burn my Digital Video Download to a DVD?

With the correct software, you may be able to burn the Digital Video Download to a dvd. The ability to burn to a dvd is dependent on video editing software and dvd burning software. It is out of the scope of our abilities to offer you help with burning dvds.


How do I watch my Digital Video Download on my iPad (iPod, iPhone, etc.)?

  1. Download the Digital Video Download to your computer.
  2. Add the file to iTunes.
  3. Sync your device with iTunes.
How to Sync with iTunes:

(Do not browse to ChampionshipProductions.com on your device and attempt to download the video. You will be able to begin watching the video, but your Digital Video Download will NOT be saved. This will cause the video to be downloaded each time you attempt to view the video. Instead, follow the directions above.)


Are you using Windows XP and Internet Explorer 8?

Your download may not start automatically. Please check the "Browser Information Bar" at the top of your browser. It may say, "To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options..."

Click on the bar, and select "Download File..."
Then, you will be asked if you wish to Open or Save the file. Select "Save" and choose a location to save the downloaded video.

An example is below:
download blocked message


Windows Media Player will not play my Digital Video Download.


We recommend downloading the free VLC Video Player. The VLC Video Player also has the added benefit of allowing you to see all the "chapters" of the video so you can jump directly to the part of the video that interests you.


How many times can I download an item?

You may download the video as needed. The link to your Digital Video Download will expire one year after your purchase. Be sure that you download video before this time.


May I return my Digital Video Download?

The purchase and download of any electronic media (eBooks, Digital Video Downloads, online clinics, etc.) from ChampionshipProductions.com is non-refundable and may not be returned.

All sales of downloadable material are final.


Can I burn my Digital Video Download to a DVD?

With the correct software, you may be able to burn the Digital Video Download to a dvd. The ability to burn to a dvd is dependent on video editing software and dvd burning software. It is out of the scope of our abilities to offer you help with burning dvds.


How long will the newly purchased Digital Video Download item appear in My Account?

The download link is available for 1 year. Once downloaded, the video is available to you forever.

We encourage you to make a backup of your Digital Video Download to protect yourself in the event of a computer crash, theft, etc.


Can Digital Video Downloads be ordered over the phone?


NO. You may purchase the dvd over phone. You must order the Digital Video Download using the web site.


Comparing DVDs and Digital Video Downloads:

DVD:
  • Easy to shuttle through -- fast forward and rewind while still seeing the picture.
  • High quality slow motion playback.
  • High resolution picture quality.
  • Plays in a computer or a standalone DVD player.
  • Take it anywhere your laptop or portable player can go.
  • Menus make it easy to navigate the content.
  • Computer playback software allows for bookmarking for faster, customized access.
  • Own it for life; it's yours.
  • You're always on. No internet connection needed!
Download:
  • Most releases available in HD. (Most products made in 2012 or later.)
  • Won't scratch or get dirty.
  • You can get it now -- no need to wait for shipping.
  • No shipping or handling charges.
  • Put it on a portable device [iPad, iTouch, laptop, etc.] and take it to the field or court.
  • Be sure to back up your download library on a regular basis.
  • Always in stock.
  • No packaging -- go green!

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